Welcome to Trendzz Srishti. By accessing our website, social media pages, placing an order, or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using our website, social media platforms, or purchasing products from Trendzz Srishti, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our services.
2. Products & Services
- We strive to display product descriptions, images, colors, and specifications as accurately as possible.
- Actual product colors may vary slightly due to screen settings, lighting conditions, and photography.
- Product availability is subject to stock availability.
- We reserve the right to discontinue, modify, or update any product without prior notice.
3. Pricing & Payments
- All prices are displayed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Orders will be processed only after successful payment confirmation.
- Trendzz Srishti reserves the right to cancel any order due to pricing errors, payment issues, or suspected fraudulent activity.
4. Order Acceptance & Cancellation
- We reserve the right to accept, reject, or cancel any order at our sole discretion.
- In case of order cancellation by Trendzz Srishti after payment has been received, the applicable refund amount will be processed according to our refund policy.
- Customers may request cancellation only before the order has been shipped.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or unforeseen circumstances.
- Trendzz Srishti shall not be held responsible for delays caused by courier partners or events beyond our control.
- Customers must provide accurate shipping information. We are not responsible for delays or losses resulting from incorrect address details.
6. Return, Refund & Exchange
- Returns are accepted only for damaged, incorrect, or missing products, subject to our Return & Refund Policy.
- Parcel opening (unboxing) video is mandatory for any claim.
- Claims must be reported within 24 hours of delivery.
- No return, refund, or exchange will be provided for personal preferences, change of mind, or dislike of the product.
Please refer to our complete Return & Refund Policy for detailed information.
7. Intellectual Property Rights
- All content, including logos, brand names, product images, graphics, videos, text, designs, and promotional materials, are the property of Trendzz Srishti unless otherwise stated.
- Unauthorized copying, reproduction, modification, distribution, or commercial use of any content is strictly prohibited without prior written permission.
8. User Conduct
By using our services, you agree not to:
- Violate any applicable laws or regulations.
- Post or transmit false, misleading, abusive, offensive, defamatory, hateful, or unlawful content.
- Engage in harassment, bullying, discrimination, or hate speech.
- Distribute spam, promotional content, malware, or harmful software.
- Attempt unauthorized access to our systems, accounts, or databases.
- Use our content or services for fraudulent or illegal purposes.
9. Account Suspension & Restriction
Trendzz Srishti reserves the right to suspend, restrict, or permanently terminate access to our services, social media platforms, or customer accounts if any user violates these Terms & Conditions or engages in suspicious, fraudulent, or harmful activities.
10. Limitation of Liability
- While we strive to provide accurate information, we do not guarantee that all content is free from errors, omissions, or inaccuracies.
- Trendzz Srishti shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our products, services, website, or social media platforms.
- We are not responsible for temporary website downtime, technical issues, or interruptions beyond our control.
11. Third-Party Services
Our website or social media platforms may contain links to third-party websites, payment gateways, or courier services. We are not responsible for the content, policies, or practices of such third parties.
12. Privacy
Any personal information collected during your interaction with Trendzz Srishti will be handled in accordance with our Privacy Policy.
13. Force Majeure
Trendzz Srishti shall not be held liable for delays, interruptions, or failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, transportation disruptions, or technical failures.
14. Changes to Terms & Conditions
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of our services after such changes constitutes acceptance of the updated terms.
15. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts in Delhi, India.
16. Contact Information
For any questions, concerns, or support regarding these Terms & Conditions, please contact us:
Trendzz Srishti
Business Name: Trendzz Srishti
Contact Name: Garima Adlakha
Phone No: +917838882081
WhatsApp: +918076148192
Email: Helpdesk@trendzzsrishti.com / garima.adlakha18@gmail.com
Address: B-477, Sainik Colony, Sector-49, Faridabad, Haryana-121001